Privacy Policy
Last Updated: November 2, 2024
At DebtFreeTaxes, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and disclose information through our website, DebtFreeTaxes (the “Site”), and the services we provide (collectively, the "Services"). By using the Site or Services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information from users of our Site and Services.
1.1 Personal Information
When you use our Services or interact with our Site, we may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and other contact details.
- Tax-Related Information: Details related to your tax debt, IRS documents, and financial information for resolving tax issues.
- Communication Information: Any information you provide to us through forms, emails, or other communications.
1.2 Non-Personal Information
We may also collect non-personal information such as:
- Device Information: Browser type, IP address, operating system, and device information.
- Usage Data: Information about how you interact with the Site, including pages visited and time spent on the Site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To offer personalized tax debt resolution services, including assessing your case and managing communications with the IRS.
- To Improve User Experience: Non-personal information helps us analyze and enhance the functionality and user experience of our Site and Services.
- To Communicate with You: We may send updates, respond to inquiries, and provide information relevant to your tax situation.
- For Compliance and Security: We may use your information to comply with legal, regulatory, and contractual obligations.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information under the following circumstances:
- With Trusted Partners: To facilitate tax debt resolution services, we may share relevant information with affiliated professionals, such as tax attorneys or financial consultants.
- Service Providers: We engage trusted third-party providers to perform specific functions, including data storage, IT support, and secure document processing.
- For Legal Compliance: We may disclose information as required by law or to protect our rights, prevent fraud, or address security issues.
- Business Transfer: If DebtFreeTaxes undergoes a merger, acquisition, or sale, your information may be part of the transferred assets.
4. Data Security
We take data security seriously and employ commercially reasonable measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of internet transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
You have the following rights regarding your personal information:
- Access and Correction: You may request access to or correction of the personal information we hold about you.
- Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
- Data Deletion: You may request the deletion of your personal information, though certain information may be retained as required by law or for legitimate business purposes.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site and gather data on browsing activities. Cookies are small files stored on your device that help us understand Site usage and preferences. You can adjust browser settings to disable cookies, but this may impact your experience with certain features.
7. International Users
DebtFreeTaxes operates in the United States, and our Services are intended for users located within the U.S. If you are accessing our Site from outside the U.S., please be aware that your information may be transferred to a jurisdiction where data protection laws differ from your location.
8. Children’s Privacy
Our Services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we learn we have collected information from a child under 13, we will promptly delete it.
9. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us via contact form.